As you know from my previous post, the best way to move your business forward is to delegate and outsource tasks to your support team. Isn’t it nice to know what you give others to do is entirely up to you?
It’s very important to choose the right team members to support every aspect of your business - team members to whom you delegate successfully for maximum benefit.
Remember this phrase: “Right person, right job!”
The right person on your team is aptly qualified and highly capable of handling the assigned task. The right person has the necessary skills to perform the assigned task. The right person is able to anticipate challenges that may arise based on knowing and understanding very clearly what’s required to complete the assigned task. Too often, clients tell me about family members, friends or other low/no cost people are prepared to support them. My response is always the same, “Is that the right person for the job?” Delegating to the right person is crucial to eliminate costly rework. When you were an entrepreneur you did much of the work yourself; but as the CEO it is time to consider your bottom line and the part that right people play in helping it grow.
Delegate processes and systems, not just tasks.
Knowing what to delegate is tied closely to the processes and systems you’ve identified for your business. List the necessary skills associated with each of the processes. For example, blog updates, content writing, website maintenance, client management, appointment scheduling, video/audio production, are all tasks that require unique skills to accomplish.
Outsource activities that don’t match your skillset or ability.
If you are a coach whose core expertise is helping your clients thrive in business and you want to develop some information products, you may want to hire an information product expert to support you. If you have a blog that desperately needs the love and attention that you can’t give at the moment, find a great content writer to support your blogging goals. If you have a subscriber list along with some great content but don’t have a newsletter template or the time to upload the content, find a virtual assistant who specializes in newsletter design and management.
Where there is a will - there is a way and with the right team you can outsource with tremendous success. In my next post in this series, I’ll share the nine steps to effective delegation.
Whose is on your team?
How’s outsourcing helping your business to thrive?
March 11th, 2009 at 9:28 pm
WendyY,
I like the phrase you recommend we remember: “Right person, right job!”
However, in this particular economy, many of us have to extend that phrase to read something like, “Right person, right job, right price!”
Many times we know who the right person is for the right job but, our budget is not right to hire them, right now…
Thus, we resort to hiring the best person we can afford - which oftentimes is a close friend, relative, or barter buddy…
Thanks, and Keep STRONG, WendyY!
Vincent
March 24th, 2009 at 10:37 am
I am loving following you on Twitter and Facebook as you are inspiring me at so many levels. Thank you, I am grateful. I am in business for several reasons one is to be a recipient of those that require outsourcing and in the process of starting a blog to talk about how to hire a virtual assistant or any other profession to help one’s business grow. Yes, I agree wholeheartedly - it does take the right person and it does not take long to figure out if they are the right one or not. I don’t agree that it has to be sacrified in price…We all want to be paid for what we feel we are worth and when we compromise that, everyone loses - at least that is my opinion. Yes, these economic times are challenging and possibly cause some to not hire because of price - but when the value is there and we want the best value for our busines, we cannot let price guide our decisions. Maybe it’s a matter of, as you pointed out, delegate processes not tasks and making critical decisions on what’s most important to outsource. Maybe it’s talking to that valuable person to determine exact hours per month and work out payment arrangements that are amenable for all involved. There is always a way. I have a client I believe in and I just know I will get paid slower. I know she will pay me eventually and I want to provide the best support for her regardless. I just think that now is the best time for many to rise above the various challenges and hold steadfast with believing in our abilities and know that we will all be ok. People are finding jobs, growing businesses, and most importantly making money - we just may have to be more creative and faithful than we have been in the past.